Current Vacancies

To apply for any of the vacancies below, please send your covering letter and CV, using the Job Title as the subject, to recruitmentweb@elemis.com.


For more information on applying to work for ELEMIS, please click here.

 

Corporate Head Office:

 

Retail & Spa Therapists/Managers:

 

Field Sales:

 

Trainers:

 

Distribution Centre & Finance:

 

Head Office, London
  • UK Creative Manager APPLY

     

    Department:Creative Marketing

    Locations: Baker Street, London


    Job Description:Manage and deliver all local (UK) creative design assets, briefed to the UK Creative team, by UK Channel teams. Ensure that the ELEMIS brand is elevated and consistently represented across all customer touch points, at all times. Ensure that design work is of the highest standard, on brief, meets Creative guidelines, and is delivered on time, within budget, and in adherence with internal and external processes.

     

    Person Specification:
    • Strong relationship management skills and excellent organisational skills
    • Experience within an Omni-channel brand highly desirable
    • Previous Studio Management/ Account Management Experience
    • Ability to meet deadlines in a stressful environment, whilst motivating a team with a variety of skill sets
    • Meticulous attention to detail and ability to manage multiple projects
    • Experience of managing a small team
    • Ideally candidate will have beauty experience (not essential) but a passion for the industry
    • Proficient in MS Office programs: Word, Excel, PowerPoint, Outlook and knowledge of studio software programmes.
    • Elemis treatment and product knowledge*
    • Knowledge of the Elemis Company philosophy*

  • Junior Copywriter APPLY

     

    Department:Creative

    Locations: Baker Street, London


    Job Description:Responsible for writing on brand copy and proofing copy for all UK channels, both for B2C and B2B communications. Elevate the understanding of our product offering through engaging, compelling communications and ensure a consistent tone of voice

     

    Person Specification:
    • Similar experience of at least 2 years writing marketing copy and other relevant support materials (preferably within the luxury sector)
    • Fluent in English language with impeccable grammar and spelling
    • Obsessive eye for detail
    • Commercially minded
    • Self-motivated, enthusiastic and positive
    • Effective communicator across all interfaces and relationships (internal and external)
    • Strong relationship management skills
    • Ideally the candidate will have beauty experience (not essential) or a real passion for the beauty industry
    • Proficient in MS Office programmes: Word, Excel, PowerPoint, Outlook

  • TV Shopping Marketing Assistant APPLY

     

    Department:TV Shopping

    Locations: Baker Street, London


    Job Description:Support the TV Shopping Marketing Strategy Activation in all TV shopping territories (UK, France, Germany & France).

     

    Person Specification:
    • Educated to degree level, preferably Marketing orientated
    • Ideally had experience working on a retail account or QVC/ home shopping networks
    • Personality to own, drive and actively champion the QVC business
    • Excellent communication (written and verbal) and organisational skills
    • Good influencing and interpersonal skills
    • Excellent attention to detail
    • Elemis treatment and product knowledge
    • Knowledge of the Elemis Company philosophy

  • TV Shopping Account Assistant APPLY

     

    Department:TV Shopping

    Locations: Baker Street, London


    Job Description:Support the Head of TV and UK Account Executive to successfully support the management of the QVC UK Account to meet revenue, margin and new customer acquisition targets.

     

    Person Specification:
    • Educated to degree level, preferably Marketing orientated
    • Ideally had experience working on a retail account or QVC/ home shopping networks
    • Personality to own, drive and actively champion the QVC business
    • Excellent communication (written and verbal) and organisational skills
    • Good influencing and interpersonal skills
    • Excellent attention to detail
    • Elemis treatment and product knowledge
    • Knowledge of the Elemis Company philosophy

  • Technical Product Development Assistant APPLY

     

    Department:NPD

    Locations: Baker Street, London


    Job Description:To provide all admin support to the Senior Technical Product Development Executive and NPD team, in delivery of all NPD projects.

     

    Person Specification:
    • 5 GCSE’s including Maths and English grades A-C or equivalent
    • A levels A-C or equivalent
    • Science degree preferred but not essential
    • Previous experience and knowledge of beauty industry an advantage
    • An understanding of cosmetic ingredients and regulations preferred
    • Strong administration skills and excellent organisation skills
    • Ability to work from their own initiative and prioritise projects
    • Ability to multi-task and handle numerous projects at once
    • An excellent eye for detail with good command of written English
    • Excellent computer literacy in Word, Excel, and Outlook
    • ELEMIS treatment and product knowledge
    • Knowledge of the ELEMIS Company philosophy

  • Receptionist APPLY

     

    Department:Admin

    Locations: Baker Street, London


    Job Description:To administer the switchboard and look after the reception area to include greeting visitors, stationery orders, reception presentation, post and shop area, and to carry out other administrative duties. All duties to be conducted in an efficient, effective, competent, professional and timely manner.

     

    Person Specification:
    •  Good level and standard of UK/European education or equivalent
    •  Previous experience within a reception role
    •  Excellent telephone manner and customer services
    •  Good computer literacy in Microsoft Word, Excel and Outlook
    •  Elemis treatment and product knowledge*
    •  Knowledge of the Elemis Company philosophy*

  • PR Intern APPLY

     

    Department:PR

    Locations: Baker Street, London


    Job Description:We are looking for an intern in our PR team. Throughout the internship you will assist providing support to the day-to-day running of the Press Office. Some key responsibilities will include the daily managing of ELEMIS press cuttings, assisting with beauty mail outs, collating monthly reports on press cuttings and research for editorial opportunities. We are ideally looking for someone who has or is working towards a degree in Media, and who has a genuine interest in PR within the beauty industry. We will reimburse travel within London, zones 1-6. This is a full time position for up to 3 months.


 

Retail & Spa Therapists / Managers
  • Travel Spa Therapist APPLY

     

    Department:Travel Spa

    Locations: Heathrow, London

    Type of Position: Permanent & Fixed Term, Full Time & Part Time

    Job Description:The Assistant Spa Manager is responsible for, but not limited to, FOH & Therapist team. In addition the direct functionality of the Assistant Spa Manager is to maintain a high level of service and oversee all operating aspects of the House of Elemis.

    Person Specification:
    • Beauty qualification to NVQ level 2 and 3 or equivalent desirable.
    • Good educational background (GCSE's and A' levels or equivalent).
    • Previous experience working within a professional and high standard spa environment.
    • Proven record of retail selling skills.
    • Experience supervising and managing a large team.
    • Excellent customer service, communication, and interpersonal skills required.
    • Excellent administration skills.
    • Knowledge of the Elemis Company philosophy highly desirable.
    • Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel.

  • Skincare Specialist APPLY

     

    Department:Retail

    Locations:Solihull, Bournemouth, Chester, Cambridge, Leamington, London (West End), Kingston, White City, Nottingham, Leeds, Cardiff, Norwich, Rushden Lakes.

    Job Description:To assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products, and to develop sales and awareness of the Elemis brand using both internal and external promotional activity and to carry out spa-therapy treatments (therapists only). To ensure the Company standards are maintained at all times to the highest level and that professionalism, honesty, customer enthusiasm and personal presentation is maintained at all times.

    Person Specification:
    • Beauty Therapy qualification to NVQ level 3 or equivalent.
    • CIDESCO certificate highly desirable.
    • Good level and standard of UK/European education or equivalent.
    • Experience within a similar retail / store role and industry.
    • Proven sales record.
    • Practical work experience in conducting treatments.
    • Previous experience working with a professional brand.
    • Elemis treatment and product knowledge.*
    • Knowledge of the Elemis Company philosophy.*

  • Account Manager APPLY

     

    Department:Retail

    Locations:Oxford, Lakeside, Clapham, Chelmsford, Brent Cross, Dublin, Harrow, Cambridge, White City, Meadowhall, Milton Keynes, Leeds, Birmingham, Rushden Lakes, Colchester

    Job Description:To manage a small team and the running of the Elemis Account by driving the sales of Elemis treatments and products, and to develop sales and awareness of the Elemis brand using both internal and external promotional activity. To ensure the Company standards are maintained at all times to the highest level and that professionalism, honesty, customer enthusiasm and personal presentation is maintained at all times.

    Person Specification:
    • Beauty Therapy qualification at least to NVQ level 3 or equivalent.
    • Good level and standard of UK/European education or equivalent.
    • Experience within a similar retail / store role and industry.
    • Experience supervising and managing a small team.
    • Proven sales record.
    • Practical work experience in conducting treatments highly desirable.
    • Good level of computer literacy in Microsoft Word and Excel.
    • Previous experience working with a professional brand.

  • Assistant Account Manager APPLY

     

    Department:Retail

    Location:Meadowhall, Cheadle

    Job Description:To assist in the management of a small team and the running of the Elemis Account by driving the sales of Elemis treatments and products, and to develop sales and awareness of the Elemis brand using both internal and external promotional activity. To ensure the Company standards are maintained at all times to the highest level and that professionalism, honesty, customer enthusiasm and personal presentation is maintained at all times.

    Person Specification:
    • Experience within a similar retail / store role and industry.
    • Experience supervising and managing a small team.
    • Proven sales record.
    • Practical work experience in conducting treatments highly desirable.
    • Good level of computer literacy in Microsoft Word and Excel.
    • Previous experience working with a professional brand.
    • Beauty Therapy qualification highly desirable.
    • Good level and standard of UK/European education or equivalent.

  • Spa Coordinator APPLY

     

    Department:Spa Operations

    Location:Mayfair

    Job Description:To administer the House of Elemis client booking and appointment system, ensuring the effective, efficient and most productive use of spa personnel combined with treatment availability, to achieve and if possible exceed the budgeted treatment sales, whilst providing the highest level of client care. To deliver the ultimate customer experience to the House of Elemis client in customer journey. To seamlessly co-ordinate the retail experience for the client. To convert the walk in customer to participate in future spa treatments when possible. To achieve full customer care requirements in treatment and product recommendation. Give prescriptive and rebooking advice in services, packages and product. To drive sales of Elemis products and treatments. To participate in penthouse and in house promotions with in the business requirements and hours.

    Person Specification:
    • Excellent administrational skills and high standards of computer literacy
    • Proven record of retail selling skills
    • Previous experience working within a professional spa environment highly desirable
    • *Knowledge of the Elemis Company philosophy highly desirable
    • *Elemis treatment and product knowledge highly desirable
    • GSCE in Maths and English (grades A-C or equivalent)
    • Beauty therapy qualification desirable, but not essential

     

  • Service Delivery Analyst APPLY

     

    Department:IT

    Locations:Avonmouth

    Job Description:Working as part of the Service Delivery Team to provide a high level of support and service delivery to Steiner employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Coverage includes Baker Street, Avonmouth and Harrow, other remote offices, retail stores and home workers.

    Person Specification:
    • 2 years’ experience of 2nd line service delivery.
    • Knowledge of ITIL and Service Desk operations.
    • Demonstrable experience of delivering exceptional Customer Service
    • Clear communication skills using all media, tailored appropriately for the audience.
    • Ability to work under pressure and to agreed targets
    • Proven problem solving skills, with a methodical and logical approach
    • Understanding of the architecture for web/internet applications and their structure
    • Strong Knowledge of Microsoft Office applications in an Office365 environment.
    • Experience working to set procedures and auditing requirements.

  • Customer Care Adviser APPLY

     

    Department:Customer Care Trade

    Locations:Avonmouth

    Job Description:To deal with Elemis and Bliss trade orders, inquiries and complaints and carry out the necessary investigations to resolve promptly and efficiently following company procedures striving to exceed customer expectations. Deliver accurate information to the account regarding promotions, launches, stock levels, delivery, training opportunities and account information via telephone and email.

    Person Specification:
    • GCSEs in Maths and English grades A-C or equivalent
    • NVQ within Customer Care
    • Good customer service skills in a similar role an advantage
    • Good administration skills
    • Excellent telephone skills
    • General computer literacy and knowledge of office equipment
    • Good numerical skills
    • Excellent use of the English language

  • Customer Care Consultant APPLY

     

    Department:Customer Care Consumer

    Locations:Homebased, South West

    Job Description:Part Time Role – Evenings. To answer all inbound calls for channels including House of Elemis, Bliss Spa, Elemis Customer Care, Bliss Customer Care. To make bookings, place orders, deal with enquiries, complaints, reactions and make effective product and treatment recommendations by phone, live chat and email.

    Person Specification:
    • GCSEs in Maths and English grades A-C or equivalent
    • Contact/call centre experience preferred
    • Excellent use of the English language
    • Good customer service skills in a similar role an advantage
    • Retail/Sales experience an advantage
    • Good administrational skills
    • General computer literacy and knowledge of office equipment
    • Good numerical skills
    • Self-motivated, positive, ability to work alone

 

Latest News

12 THINGS THAT WILL BOOST YOUR MOOD

This year at ELEMIS HQ, we’ve been focusing on things that can transform our mood.

Discover more

Treatment Menu

At the House of ELEMIS you buy time and create space. We make it personal.

Discover More

Sign-Up to Discover More

Be the first to receive the latest news and what's new in the House of Elemis.

Sign-up to the Newsletter